Right Rupee follows a Fair Practice Code that ensures that its lending practices are honest, transparent, and respectful toward borrowers. The objective is simple: before you agree to any loan, you should know exactly what you’re signing up for. That means giving you clear and complete details on the loan products regarding the offer, every fee and charge that may apply, how and when repayment works, and where to go if you need help.
Main Objectives
- To keep loan services, fees, and charges transparent and fair for every borrower.
- To earn customers’ trust through plain, honest communication and responsible lending practices.
- To offer financial services that are ethical, secure, and easy for customers to rely on.
Available Products
A short-duration personal loan, with simple and straightforward digital processing procedures
Key Commitments
- We run our business with honesty, fairness, and transparency.
- We clearly list out product features, terms, conditions, and any charges that apply with no hidden terms.
- We respond to customer complaints quickly and keep customers informed as their concerns move toward resolution.
Application & Processing
- Loan application forms will need to be submitted along with all the essential details and documents that are required for verification.
- Once an application is submitted, customers receive an acknowledgement confirmation that it has been received.
- The sanction letter shows your approved amount, tenure, interest rate, and applicable fees upfront.
- After approval, customers are given the loan agreement along with their repayment schedule.
Interest & Charges
All interest rates, penalty-based charges, processing fees, and other applicable costs are clearly set out in the loan agreement and the Key Fact Statement, so customers can review them before giving their final acceptance and approval.
Disbursement & Conduct
- Any change made in the loan terms will be shared directly with customers via official channels.
- We never use harassing or unethical methods to recover dues.
- Customer data stays confidential and handled with proper security.
Grievance Redressal
Complaints may be registered via:
